Research into the experiences and effectiveness of solicitors' first tier complaints handling processes 6 December 2017 We and the Legal Ombudsman jointly commissioned London Economics and YouGov to conduct independent research into the experience of people making complaints about solicitors' legal services. Solicitors' professional standards (A Question of Trust) 14 July 2016 We commissioned academics from University College London to help us develop and delivery a survey of solicitors to test their approach to ethical and regulatory scenarios. The SRA's response to the ICRS's annual report 14 March 2012 Following a thorough review of our internal complaints procedures in 2010, the SRA launched a new organisation-wide policy Filter results Search within Complaints and misconduct Filter by year 2024 2023 2020 2017 2016 2012 Filter by audience All other audiences For law professionals Unclassified audience Solicitors Consumers Clear filters Apply filters
